What are Managed IT Services?
Managed Services Providers allow a business to offload all their IT Operations and support.
The Managed Service Provider (MSP) assumes the responsibility for the ongoing health of the organisation's IT infrastructure, including 24x7 monitoring, management and problem resolution from the employee and all the related IT infrastructure.
Why Managed IT Services?
Businesses of whatever size need technology to run their business efficiently to compete in today's modern marketplace. With the increasing demands on IT staff, many businesses' IT resources are limited and can become overwhelmed.
Not staying up to date with regular maintenance like patches, security, systems and back-ups can lead to a higher risk of ransomware, viruses and system outages that can hurt your business profitability and reputation.
Managed Services bridge the gap between the capacity of your internal IT Department or provide your business with a complete IT department to service your everyday IT requirements.
How are Managed IT Services priced?
Managed services providers usually offer their services on a flat-rate monthly basis, depending on the services included in the program offered. Pricing is usually based on the number of users or devices, with different packages priced at different levels.
Benefits of Managed IT Services?
In simple terms, the biggest benefits of Managed Services are discovering and fixing problems before they can negatively affect your business.
Here are a few of the benefits:
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Increased operational efficiency
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Reduced operating costs
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Reduced downtime
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Cost-effective access to enterprise-level support
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Industry-leading monitoring and problem resolution
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Allows the focus to be on running the business, and not the technology
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Peace of mind from knowing that your infrastructure is monitored 24x7
What including with Managed Services?
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Unlimited Service Desk support
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Unlimited remote support
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Onsite Technical Support
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24x7 Monitoring
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24x7 Management
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Employee Remote Access
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Client Portal
Please don’t hesitate to contact us on 1300 317 590 and speak with one of our friendly IT staff
